How You Communicate Matters

April 21, 2011

Chapter 9 – Communicating In Real-Time

The way you communicate with your team shapes their idea of you as a person. How you come across on a conference call or an instant message makes a big impression. It can make the difference between someone trusting you or not.
Writing code, creating products, and fixing bugs can’t happen unless you communicate with your team. Make that communication as easy as possible.

Help your teammates stay connected to you by keeping it simple. Send someone the conference call number instead of making them look it up. Let them know if you won’t answer their IM for a little while.

How you communicate is just as important as what you communicate. Remove any concern your team might have about working remotely with good communication.

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